Terms of Use MENTA.LV
Seller - individual entrepreneur Lyudmyla Smirnova, registration number 15027818032, Address: Pūces iela 19 - 8, Riga, Latvia . E - mail : menta . info @ inbox . lv
Buyer - an individual or legal entity intending to purchase goods on the website of the Online Store.
Online store — an Internet site owned by the Seller and having the address on the network https://www.menta.lv , on which the Buyer can view the presented Products, place an Order and select the method of payment and delivery of the Order .
Product - any product displayed on the website of the Online Store that can be ordered and purchased by the Buyer.
Order — a properly executed request from the Buyer for the purchase and delivery of Goods selected in the Online Store.
General Provisions
The buyer guarantees that he has all the necessary rights to purchase the goods in the online store.
By ordering Products through the Online Store, the Buyer agrees to these Terms.
These Terms are a legally binding document defining the rights and obligations of the Buyer and the Seller.
The Seller reserves the right to make changes to these Terms.
The Buyer undertakes to regularly monitor changes in the Terms and Conditions posted on the Online Store page.
Protection of personal data
When making a purchase, the Buyer must enter the name, delivery address, telephone number , email address and other data to fulfill the order.
Order data is stored in the online store database.
By placing an Order, the Buyer confirms his/her consent to the processing of personal data.
The buyer bears full responsibility for the accuracy of the data provided .
Buyer data may be used solely for purchasing and direct marketing purposes.
The Seller undertakes not to disclose the Buyer's personal data to third parties, with the exception of those who provide delivery to the Buyer or provide other services related to the fulfillment of the order.
Placing an order
The buyer can place an order independently in the online store or by phone.
In case of impossibility to fulfill the Order due to the absence of goods from the Seller, for technical or other reasons, the Seller has the right to cancel the order, notifying the Buyer by phone or by email.
In case of cancellation of a prepaid Order, the cost of the Goods is returned by the Seller to the Buyer's bank account as soon as possible, but no later than within 30 calendar days.
To confirm the Order, the Seller clarifies the details of the Order and agrees on the date and time of delivery by telephone.
Order confirmation can also occur without a call, via email or a message to a mobile number.
About payment for goods
Prices for goods in the online store are indicated in euros, including VAT.
Payment method:
- payment e-banking
- transfer to account.
The order is processed and sent only after funds have been credited to the Seller's bank account.
Delivery of goods
The Seller undertakes to deliver the goods purchased by the Buyer to the address specified by the Buyer or send them via the Omniva delivery service to the selected parcel terminal, depending on the delivery method.
Delivery time is 2-7 working days.
Increased delivery times are possible due to unforeseen circumstances that occurred through no fault of the seller.
Upon delivery, the order is handed over to the buyer or another person specified in the order, upon presentation of an identity document.
If the buyer is not present at the delivery location, the order may be delivered to the person presenting a document in the buyer's name.
Upon receipt of the order, the buyer checks the appearance, integrity of the packaging and compliance of the goods with the order.
Return of goods
The return of cosmetics is not provided for by law.
The Buyer has the right to return the Product (except cosmetics) within 14 calendar days.
Return of goods of proper quality is possible only if the product's appearance and consumer properties are preserved, the original packaging and integrity of the product are not damaged.
The Buyer informs the Seller of the return in writing (by e-mail) about the subject of the return, the order number and the Buyer's bank account.
The Buyer sends the goods to the address specified by the Seller.
Return shipping is paid by the Buyer.
Refunds are made within 30 calendar days from the date of receipt of the goods by the Seller to the bank account specified by the Buyer.
Shipping costs are non-refundable.
Responsibility
The Seller shall not be liable for damage caused to the Buyer due to improper use of the Goods purchased in the Online Store.
The Seller is not responsible for the Buyer's losses arising as a result of: incorrect indication of personal data, illegal actions of third parties.
The buyer bears full responsibility for the accuracy of the information provided when placing an order and indicating personal data in the online store.
The Parties shall be released from liability for failure to fulfill their obligations as a result of force majeure circumstances that the Parties could not foresee and prevent .
The seller is not responsible for any discrepancies in the color, shape or other parameters of the product shown in the images of the online store with the actual characteristics of the product.
The seller is not liable for any damage suffered by the buyer, unless such damage is direct. The seller's liability is always limited to a maximum amount equal to the Order amount.
The Seller shall not be liable to the Buyer for any loss or damage caused to the Buyer as a result of late delivery .